Secure & Transparent

Privacy Policy

Your privacy matters to us. Learn how we protect and handle your personal information with care.

Effective: March, 2026 Last Updated: March, 2026

Welcome to Smart Medicine Tracker! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our mobile application and services. Please read this policy carefully to understand our practices.

Information We Collect

We collect information that you provide directly to us, including:

  • Personal Information: Name, email address, phone number, date of birth
  • Health Information: Medicine schedules, dosage information, health reminders
  • Usage Data: App interactions, features used, and preferences
  • Device Information: Device type, operating system, unique device identifiers

We collect this information when you register, set up medicine reminders, or interact with our services.

How We Use Your Information

Your information helps us provide and improve our services:

  • Deliver personalized medicine reminders and health notifications
  • Maintain and improve app functionality and user experience
  • Send important updates about your medicine schedules
  • Provide customer support and respond to your inquiries
  • Analyze usage patterns to enhance our services
  • Ensure security and prevent fraudulent activities

We never sell your personal information to third parties.

Apple Health & Health Data

Smart Medicine Tracker may integrate with Apple Health (HealthKit) and Android Health Connect to securely access wellness and health-related information after receiving your permission. Health data obtained through Apple HealthKit or Android Health Connect is never sold, shared, or used for advertising or marketing purposes.

  • Heart Rate
  • Blood Pressure
  • Blood Oxygen
  • Blood Glucose
  • Body Weight
  • Step Count & Activity Data

Health data is accessed only with your explicit consent and is used solely for wellness, medication management, reminder functionality, and health tracking features.

Data Security

We take your data security seriously and implement multiple protective measures:

  • End-to-end encryption for sensitive health data
  • Secure SSL/TLS protocols for data transmission
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Encrypted database storage
  • Regular data backups with secure off-site storage

While we strive to protect your information, no method of transmission over the internet is 100% secure.

Information Sharing

We may share your information only in the following circumstances:

  • With Your Consent: When you explicitly authorize us to share information
  • Service Providers: Trusted third-party services that help us operate (cloud hosting, analytics)
  • Healthcare Providers: Only if you choose to share your medicine data with your doctor
  • Legal Requirements: When required by law or to protect rights and safety
  • Business Transfers: In case of merger, acquisition, or asset sale

All third parties are bound by strict confidentiality agreements.

Your Rights and Choices

You have complete control over your data:

  • Access: Request a copy of your personal data at any time
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Portability: Export your data in a commonly used format
  • Opt-Out: Unsubscribe from marketing communications
  • Restrict Processing: Limit how we use your information

To exercise these rights, contact us at support@smartmedtracker.co.in

Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for basic app functionality
  • Analytics Cookies: Help us understand how you use our app
  • Preference Cookies: Remember your settings and preferences
  • Preference Data:Helps personalize app settings and improve user experience.

You can control cookie preferences through your browser settings. Note that disabling certain cookies may limit functionality.

Children's Privacy

Smart Medicine Tracker is not intended for users under 13 years of age:

  • We do not knowingly collect information from children under 13
  • If you're a parent/guardian and believe your child provided us information, contact us immediately
  • For users aged 13-18, parental consent may be required
  • We will promptly delete any information from children under 13

Parents can contact us at support@smartmedtracker.co.in for concerns.

International Data Transfers

Your information may be transferred to and processed in different countries:

  • We comply with applicable data protection laws for international transfers
  • Adequate safeguards are in place for cross-border data transfers
  • Your data is protected regardless of where it's processed
  • We use standard contractual clauses approved by regulatory authorities

By using our services, you consent to these transfers.

Push Notifications

We send push notifications for important medicine reminders:

  • Medicine Schedule Alerts: Timely reminders for your medications
  • Health Tips: Helpful information about medication adherence
  • App Updates: Important feature updates and improvements
  • Wellness Reminders: Important medication and wellness notifications

You can manage notification preferences in your device settings or app preferences at any time.

Data Retention

We retain your information as long as necessary to provide our services:

  • Active Account Data: Retained while your account is active
  • Medicine Records: Kept for health tracking and historical reference
  • Deleted Account Data: Removed within 90 days of account deletion
  • Legal Requirements: Some data retained for compliance purposes
  • Anonymized Data: May be retained indefinitely for research

Users can request account and data deletion directly from the application or by contacting support.

Changes to Privacy Policy

We may update this policy to reflect changes in our practices:

  • Material Changes: You'll be notified via email or in-app notification
  • Review Regularly: We encourage you to review this policy periodically
  • Continued Use: Constitutes acceptance of updated terms
  • Effective Date: Changes take effect on the date posted

Last updated: March, 2026

Contact Us

Have questions about our privacy practices? We're here to help.

support@smartmedtracker.co.in
Hyderabad, India.
Mon - Fri, 9 AM - 6 PM IST

For urgent privacy concerns, please mark your message as "Privacy Request" for expedited handling.

AI Services and Data Processing

Smart Medicine Tracker may provide AI-powered wellness, medication, and health assistance features.

  • AI-generated responses may be processed using trusted third-party AI providers such as OpenAI.
  • Messages, health-related questions, and wellness inputs entered into AI chat features may be securely transmitted for processing and response generation.
  • AI-generated responses are provided for informational and wellness purposes only and are not medical advice.
  • Users are asked for explicit consent before accessing AI-powered features.
  • We do not sell personal health information or medical data to AI providers or advertisers.
  • Shared information is processed securely and only for providing AI-assisted functionality within the app.
  • Has also been updated to reflect AI data usage and third-party sharing with OpenAI.

By using AI-powered features, users acknowledge and consent to this data processing.

Medical Disclaimer

Smart Medicine Tracker is intended for general wellness, medication management, and informational purposes only.

The app does not provide medical diagnosis, treatment, emergency services, or professional healthcare advice.

Any AI-generated health information, medication reminders, wellness suggestions, or health-related content provided within the app should not be considered a substitute for professional medical advice, diagnosis, or treatment.

Always consult a qualified doctor or healthcare professional before making medical decisions, changing medications, or starting treatment.